Frequently Asked Questions
Check out Frameware 2000 in action with actual screen shots
Take a glimpse at the reports Frameware 2000 is capable of running
Find out how Frameware 2000 was created and by whom
We're not the only ones who are very satisfied with Frameware 2000.  Check out what others are saying.
If you're a registered user of Frameware 2000, technical support is available online
Find out how much Frameware 2000 costs with all or just some of the modules

What is Frameware 2000+?
Is Frameware 2000+ for frame shops, custom framers and galleries?
Is Frameware 2000+ a true multi-user system?
Why is it called Frameware 2000+?
How does Frameware 2000+ work?
What about historical data?
What about other accounting functions?
What if you've never used a computer before?
What kind of computer does Frameware 2000+ use?
What's included with your Frameware 2000+ purchase ?
What about on-going support ?
How can we provide support if you are far away?
Why do we say that Frameware 2000+ is "getting better all the time"?
Are we committed to the framing industry ?
How do you get to see Frameware 2000+ in action ?
More questions ?

 

What is Frameware 2000+?

  • Frameware 2000+ is computer software developed by InterWeb Designs, Inc. to meet the very specific needs of the wholesale framing distributor. It is particularly well-suited for those distributors who offer a chop service. The basic Frameware 2000+ system consists of a comprehensive order entry module that is fully integrated with inventory control, accounts receivable and sales analysis functions. This gives you a comprehensive, yet easy-to-use automated system to help you manage your daily operation.


Is Frameware 2000+ for frame shops, custom framers and galleries?

  • No, Frameware 2000+ is not for frame shops, custom framers and galleries. It is for the wholesale framing distributors who offer a chop service.

Top


Is Frameware 2000+ a true multi-user system?

  • Absolutely. You purchase a license for the number of users that you want to have accessing Frameware 2000+. You then can have them simultaneously using the many programs that make up the system. This can include multiple individuals entering orders at the same time, while others are entering inventory receivings or cash receipts, or other functions.

Top


Why is it called Frameware 2000+?

  • The Frameware system has evolved over the past two decades. In fact, as the technology in the computer industry has matured, Frameware has been re-designed and re-written to take advantage of today's very high speed computers with substantially enlarged memory and storage capacities. The current version of the system has been named Frameware 2000+ because we believe that its impressive list of new capabilities, when added to the well-respected previous features, will meet the growing needs of today's wholesale framing distributor for many years to come in the latest millennium.

Top


How does Frameware 2000+ work?

  • You initially enter information about your customers and your inventory into the computer using Frameware 2000+'s simple menu-driven programs. Once that is done, you are ready to begin processing orders. Orders can be readily entered into the system by responding to clear and concise screen prompts. Automatic alert features advise the order entry personnel of credit problems and inventory stocking levels as the order progresses. Even special issues related to individual accounts such as a problem customer or the need to obtain a purchase order number from the customer can be brought to the attention of the person entering the order.

As each item on an order is entered, the price is instantly calculated and the proper amount of inventory is committed to the order. A running total of the order is maintained as each line item is entered. If an insufficient quantity of an item is in stock to complete the order, the order entry personnel can backorder the item, or display and suggest acceptable substitutes, or cancel all or part of the quantity ordered, or ignore the reported shortage. Upon completion of the order entry process, a special read-back screen is provided to enable verification of the order with the customer.

When the order has been verified, the order department can produce the picking list on demand. The items on the picking list are automatically sorted into bin location sequence to enhance the efficiency of picking the materials. Additionally, a series of labels can be produced when the picking tickets are printed. Specifically, shipping labels for the cartons, chop labels to identify each of the frames when they are wrapped, and corner sample labels to adhere to the samples are generated.

Once the order is ready to be shipped, you can tell Frameware 2000+ if there are any changes to the original order. You can even have the system calculate the proper freight charges based upon the shipping method, weight and destination of the merchandise. If desired, you can have the system produce the C.O.D. tags for your shipment. You then can produce the professional-looking invoice.

Whenever you elect to do so, you can have Frameware 2000+ post your invoices to your accounts receivable system and prepare a sales journal for your records. The committed inventory is then removed from the quantity on hand.

Top


What about historical data?

  • Frameware 2000+ maintains extensive historical information about your sales. Its sales and inventory analysis capabilities give you vital information to help you make sound purchasing and marketing decisions.

The system even automatically keeps a cross-referenced record of every corner sample that you provide to your customers. At any point in time, you can prepare a report showing which samples a particular customer has or which customers have a particular sample.

Top


What about other accounting functions?

  • Frameware 2000+ is expandable. You can add such options as accounts payable, purchase orders, payroll, check reconciliation and general ledger at any point in time. Since the system is modular, you can enhance it according to your needs. Because all of the modules are integrated, data entry in any area of the system enables the transfer of appropriate information throughout the system. For example, if you acknowledge a receiving of merchandise in the purchase order system, corresponding inventory transactions are automatically generated in the inventory control system. Likewise, all of the modules can transfer their accounting data into the general ledger system, thereby enabling preparation of profit and loss statements, balance sheets, cash flow statements and many more valuable reports.

Top


What if you've never used a computer before?

  • Then you are like most other wholesale framing distributors who have selected Frameware 2000+ for their company. It requires no previous knowledge of computers. We have successfully trained hundreds of first-time computer users, many of whom had never sat at a computer keyboard before.

Top


What kind of computer does Frameware 2000+ use?

  • Frameware 2000+ runs on any modern PC-compatible computer system. It can be run on a stand-alone computer or as part of a multi-user network. With our sophisticated networking system, a virtually unlimited number of users can be simultaneously entering orders, processing accounting data, entering inventory receivings or just about any other function that you can think of, without interfering with each other.

InterWeb Designs, Inc. will review your current and projected needs and will configure a system that will meet your requirements of today and provide for expansion for tomorrow's growth. We will work with your local computer dealer to help him to provide you with the right hardware and operating system configuration.

Top


What's included with your Frameware 2000+ purchase?

  • When you purchase Frameware 2000+ you are actually purchasing a comprehensive service from InterWeb Designs. To begin with, we will help you with the system configuration, as mentioned above. You also get the software and the extensive user manuals. This includes accounts receivable, inventory control, order entry and sales analysis, plus any other Frameware modules that you decide to purchase.

An InterWeb Designs, Inc. representative will travel to your office and will work there for a week - or more if other modules are purchased. During that time, he will install the Frameware 2000+ software. He will set up certain options in the software to most closely match your preferred method of operation. He will train your staff in the operation of the system. He will answer your questions. Then, for the next 30 days, he will provide you with additional telephone support in response to any questions or problems that may arise.

Top


What about on-going support?

  • On-going support is readily available by subscribing to the annual subscription support service. This service entitles you to telephone support to assist you with your questions and problems. It also entitles you to all modifications that InterWeb Designs, Inc. develops for the current version of the software for just a nominal media and installation charge. This unique service enables you to keep your system up-to-date and avoid the obsolescence that is so prevalent in the computer industry.

Top


How can we provide support if you are far away?

  • InterWeb Designs, Inc. is able to provide you with unparalleled support regardless of your geographic location. By using the Internet or by installing a modem that enables your computer to communicate over a telephone line and by installing a special remote access software package, you will be able to link your computer to our support computer when you need assistance. By doing so, we can operate your computer as if we were sitting in your office. This results in prompt problem resolution.

Top


Why do we say that Frameware 2000+ is "getting better all the time"?

  • Because we continue to enhance it! We are always in contact with our users. They tell us which features they would like to see added or enhanced. Periodic surveys are sent to existing customers to find out how the product can be made even more useful. The recommendations of the individual users are shared with others to determine a general consensus of desirability. The requests are then reviewed with our development staff to determine feasibility.

Top


Are we committed to the framing industry?

  • Over the years, computer companies have come and gone, particularly those who have attempted to service the framing industry. Not so with us. We began our long-term commitment to framing over a decade ago and have been very successful. It was our goal to become the leader in providing comprehensive computing services to the framing industry. We achieved that goal with the development and refinement of the Frameware 2000+ system for wholesale distributors who offer a chop service. We have successfully installed this system from coast to coast.

Top


How do you get to see Frameware 2000+ in action?

  • We know that the purchase of computing hardware and software is a major investment for your company. We do not want you to take that step without first seeing Frameware 2000+ for yourself. In fact, a demonstration of the system is the best sales tool that we have. We know that once you see it, you will want it!

You can see Frameware 2000+ in action at many of the national industry trade shows. Also, we would be pleased to arrange to show you Frameware 2000+ at our office or your office. Furthermore, some of our existing customers have most graciously offered to make their facilities available for you to observe their operation. We would be pleased to provide you with a list of many of the companies who are currently using Frameware 2000+ who have kindly offered to discuss the system with you over the phone.

Top


More questions?

  • We have attempted to answer the most common questions in this section of our Web site. But, we know that you may have even more questions that we have not addressed. Please send us an message or call us toll free at (888) ART-FRAMING so that we can more fully discuss the system with you. We are very proud of Frameware 2000+. It is the finest computer system available for your business.

Top

| FAQ's | Menu's & Sample Screens | List of Reports | History of Frameware |
Testimonials | Tech Support | Pricing |